{"id":30223,"date":"2021-02-11T04:52:52","date_gmt":"2021-02-11T12:52:52","guid":{"rendered":"https:\/\/marketdriven.chevronmarcom.com\/?p=30223"},"modified":"2021-02-11T04:52:52","modified_gmt":"2021-02-11T12:52:52","slug":"introducing-the-customer-success-team-2","status":"publish","type":"post","link":"https:\/\/11-design.com\/chev\/2021\/02\/11\/introducing-the-customer-success-team-2\/","title":{"rendered":"Introducing the Customer Success Team"},"content":{"rendered":"<p><img decoding=\"async\" src=\"http:\/\/www.chevronlubricants.com\/content\/dam\/newsletters\/images\/Customer-Success-Team2.jpg\" style=\"margin-left: 15px\" align=\"right\" width=\"180\" alt=\"\"\/>Send your marketing programs and promotions questions to the Customer Success team at: <a href=\"mailto:CustomerSuccess@Chevron.com\" rel=\"noopener\" target=\"_blank\">CustomerSuccess@Chevron.com<\/a><\/p>\n<p>This new team is ready to assist you with program and promotions questions and issues, including the ones listed below:<\/p>\n<ul>\n<li><strong>Merit<\/strong><\/li>\n<ul>\n<li>Why didn\u2019t I receive my Merit Points?<\/li>\n<li>I\u2019m having trouble logging into the Merit Portal<\/li>\n<\/ul>\n<li><strong>Co-Op<\/strong><\/li>\n<ul>\n<li>Why has my Request for Co-Op funds not been approved?<\/li>\n<li>Where can I find my Installer\u2019s Co-Op funds balance?<\/li>\n<li>How do I enter a Co-Op claim?<\/li>\n<li>Has my claim been approved and paid?<\/li>\n<li>What are the approved logos for local or digital advertising?<\/li>\n<\/ul>\n<li><strong>Chevron Merchandise Center<\/strong><\/li>\n<ul>\n<li>Can I use Co-Op funds to make purchases on the merchandise center?<\/li>\n<li>Do I need to submit a Co-Op claim if I make a purchase on the merchandise center?<\/li>\n<\/ul>\n<li><strong>1st Source Program<\/strong><\/li>\n<ul>\n<li>How do I complete my Max funds\u2019 Business Development Plan?<\/li>\n<\/ul>\n<li><strong>Chevron Business Point (CBP)<\/strong><\/li>\n<ul>\n<li>How do I set up a new user in CBP?<\/li>\n<li>I\u2019m having trouble signing into CBP<\/li>\n<li>How can I get the Product Match or Learning apps?<\/li>\n<\/ul>\n<\/ul>\n<p><a href=\"https:\/\/marketdriven.chevronmarcom.com\/2021\/02\/in-this-weeks-newsletter-144\/#9\">Back to MarketDriven<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Send your marketing programs and promotions questions to the Customer Success team at: CustomerSuccess@Chevron.com This new team is ready to assist you with program and&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":{"0":"post-30223","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-2021-02-15"},"_links":{"self":[{"href":"https:\/\/11-design.com\/chev\/wp-json\/wp\/v2\/posts\/30223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/11-design.com\/chev\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/11-design.com\/chev\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/11-design.com\/chev\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/11-design.com\/chev\/wp-json\/wp\/v2\/comments?post=30223"}],"version-history":[{"count":0,"href":"https:\/\/11-design.com\/chev\/wp-json\/wp\/v2\/posts\/30223\/revisions"}],"wp:attachment":[{"href":"https:\/\/11-design.com\/chev\/wp-json\/wp\/v2\/media?parent=30223"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/11-design.com\/chev\/wp-json\/wp\/v2\/categories?post=30223"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/11-design.com\/chev\/wp-json\/wp\/v2\/tags?post=30223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}