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2021-02-08

Introducing the Customer Success Team

By February 5, 2021No Comments

Send your marketing programs and promotions questions to the Customer Success team at: CustomerSuccess@Chevron.com

This new team is ready to assist you with program and promotions questions and issues, including the ones listed below:

  • Merit
    • Why didn’t I receive my Merit Points?
    • I’m having trouble logging into the Merit Portal
  • Co-Op
    • Why has my Request for Co-Op funds not been approved?
    • Where can I find my Installer’s Co-Op funds balance?
    • How do I enter a Co-Op claim?
    • Has my claim been approved and paid?
    • What are the approved logos for local or digital advertising?
  • Chevron Merchandise Center
    • Can I use Co-Op funds to make purchases on the merchandise center?
    • Do I need to submit a Co-Op claim if I make a purchase on the merchandise center?
  • 1st Source Program
    • How do I complete my Max funds’ Business Development Plan?
  • Chevron Business Point (CBP)
    • How do I set up a new user in CBP?
    • I’m having trouble signing into CBP
    • How can I get the Product Match or Learning apps?

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