Hopefully you saw the Technical Sales Support deck that Amit Patel walked through on the last Friday Morning Kickoff presentation. We’ve made one copy available for Chevron sales personnel and another copy for our Marketers.
Both versions explain, “which resource when” and the escalation guidance if the first resource is unable to help. For each request, start with the #1 option, then move to #2, and so on. Go in the order we’ve prescribed to ensure you get to the right person who can help you.
