One of the most recurring things we hear from those of you that talk to customers on a daily basis is the issue of grease incompatibility. We know that a powerful commercial insight you can take advantage of is your ability to help customers understand when they might be making a bad decision with an incompatible grease purchase.
Recently our Chevron Lube Matters blog focused on the limitations of trying to decide on a grease simply by looking at its color and texture. The article also contains a link to a Chevron whitepaper that delves deeper into understanding what goes into grease, what happens during storage, and oil separation.
In addition to these teaching tools that are available to the public, you and your Marketers have exclusive access to Chevron’s Grease Compatibility Matrix, which is in Appendix F (Compatibility Guidelines) of the Product Integrity Manual. In it, users will find a very helpful chart of grease compatibility by thickener type, ranging in measures from “compatible,” to “borderline (need to test),” to “incompatible.” The Manual is posted to Chevron Business Point.
Be sure to take advantage of the educational material available to help you and your customers understand what goes into determining the compatibility of different greases. Feel free to contact a member of LubeTek with any questions.
